Privacy Policy

1. About This Policy

Blue Chip Clicks (“we”, “us”, “our”) is a digital marketing and web development agency headquartered in Ahmedabad, Gujarat, India. We provide services including Google Ads management, Search Engine Optimisation (SEO), Social Media Marketing, Corporate Website Development, E-commerce Store Development, and Logo & Branding Design.

This Privacy Policy explains what personal information we collect from visitors to https://bluechipclicks.com (the “Website”), how we use it, and your rights regarding that data. It also describes how we use the WhatsApp Business Platform to communicate with you after you reach out to us.

By using our Website or submitting an inquiry form, you acknowledge that you have read and understood this Policy.

2. Information We Collect

Information You Provide Directly

When you complete the “Let’s Connect” inquiry form on our Website, we collect:

• Full Name — to address you personally
• Email Address — to send you our response and project-related communications
• Mobile Number — to call or message you via phone or WhatsApp
• Project Message — the details of your requirement or inquiry

Automatically Collected Information

When you visit the Website, our server and analytics tools may automatically record:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referral URL
• Device type (mobile, tablet, desktop)

Information from Third Parties

If you interact with us via our social media profiles (LinkedIn, Instagram, Facebook) or through WhatsApp, we may receive basic profile information as permitted by those platforms’ privacy settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and discuss your digital marketing or web development requirements
• To prepare and send you a project proposal or quotation
• To communicate project updates, timelines, and reports if you become a client
• To send you relevant service updates, industry insights, or promotional offers via email or WhatsApp (where you have opted in)
• To improve our Website based on usage data and user feedback
• To protect the Website from spam, fraud, and security threats
• To comply with applicable legal obligations

4. WhatsApp Business Messaging

Blue Chip Clicks uses the WhatsApp Business Platform (operated by Meta Platforms, Inc.) to communicate with prospective and existing clients. This section explains exactly how that works.

What We May Send You on WhatsApp

• Acknowledgement of your inquiry and follow-up questions
• Project proposals, quotations, and service details
• Onboarding information and project kick-off updates
• Monthly performance reports for active clients
• Important service notifications (campaign alerts, renewal reminders)
• Promotional messages about our digital marketing packages (only to opted-in contacts)

Messaging Frequency

Message frequency varies based on the nature of your project. For prospective clients, we typically send 1–3 messages to address your inquiry. For active clients, message frequency depends on agreed project timelines and reporting schedules.

How to Opt Out

You can stop receiving WhatsApp messages from us at any time by replying STOP or UNSUBSCRIBE to any message we send. You may also opt out by emailing us at sales@bluechipclicks.com or calling +91 78898 97619. We will process your opt-out within 2 business days.

Meta / WhatsApp Data Handling

WhatsApp messages are transmitted via the WhatsApp Business Platform operated by Meta Platforms, Inc. Meta processes message metadata (such as delivery timestamps) as described in the WhatsApp Privacy Policy. We do not share your personal information with Meta beyond what is technically necessary to deliver messages.

No Charges for WhatsApp Messages

We do not charge you for WhatsApp messages. However, message and data rates from your mobile carrier may apply.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

Service Providers

We work with trusted third-party providers to operate our business:

• Email delivery — SMTP2GO (for transactional email delivery of your inquiry)
• WhatsApp messaging — Meta Platforms, Inc. (WhatsApp Business Platform)
• Advertising platforms — Google Ads, Meta Ads (only for running your campaigns as a client)
• Website hosting — our hosting provider processes server logs

Each provider is contractually required to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or where we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent Website notice before such a transfer takes effect.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy:

• Inquiry records (name, email, mobile, message) — retained for up to 3 years from the date of submission for business correspondence purposes
• Client data — retained for the duration of our engagement and for up to 5 years thereafter for accounting and legal compliance
• WhatsApp opt-out records — retained indefinitely to honour your opt-out preference
• Server logs — retained for up to 90 days for security monitoring

Once data is no longer needed, we securely delete or anonymise it.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These include:

• HTTPS encryption across the entire Website
• CSRF token protection on all forms
• Rate limiting and honeypot spam protection on inquiry submissions
• Restricted access to email and CRM systems
• Encrypted transmission for all email via TLS/SSL

While we strive to protect your data, no method of transmission over the Internet is 100% secure. If you become aware of any security vulnerability related to our Website, please contact us immediately at sales@bluechipclicks.com.

8. Cookies & Analytics

Our Website may use session cookies strictly necessary for form security (such as CSRF tokens and captcha validation). These cookies are temporary and are deleted when you close your browser.

We may also use analytics tools (such as Google Analytics) to understand how visitors interact with our Website. Analytics data is aggregated and does not personally identify you. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

We do not serve third-party advertising cookies on our Website.

9. Your Rights

Depending on your location and applicable law (including India’s Digital Personal Data Protection Act, 2023), you may have the following rights:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request that we erase your personal data (subject to our legal retention obligations)
• Withdraw Consent — withdraw your consent to WhatsApp messaging or marketing emails at any time
• Grievance Redressal — raise a complaint about our data handling practices

To exercise any of these rights, contact us at sales@bluechipclicks.com. We will respond within 30 days.

10. Children’s Privacy

Our Website and services are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically. Continued use of our Website or WhatsApp communication after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: